Refund policy

Our 45-Night Guarantee

We want you to sleep well with your Sleepless Bundle. If you are not happy with your purchase for any reason, contact us within 45 nights (45 days) of the day your order is delivered and we will refund the purchase price in full.

How it works

Email us at esterwellnessig@gmail.com within 45 nights of delivery. Please include your order number.
We will reply with next steps. Please do not send anything back before you hear from us, because items sent without a return request cannot be accepted.
If we ask you to return an item, we will email you a prepaid return label and the address to send it to.
Once your refund is approved, we will refund your original payment method within 10 business days. Your bank or card company may need a few extra days to post it.

What is covered

The guarantee applies to every product we sell, including bundles and items bought on sale.
The Sleepless Bundle: we will refund the full purchase price and you may keep the blue-light glasses.
Supplements: opened and used products are covered, and you do not need to send them back.
Individual items: we may ask you to return the item, except for supplements.

Damaged, defective or wrong items

Please inspect your order when it arrives. If an item is defective, damaged or not what you ordered, contact us right away at esterwellnessig@gmail.com and we will replace it or refund you.